🔄 Returns & Refunds Policy

At Aarya Creations, we aim to provide high-quality jackets and ensure customer satisfaction.

1. Eligibility for Returns

Returns are accepted only in the following cases:

  • Product received is damaged

  • Product is defective or has a manufacturing issue

2. Return Request Time

Customers must inform us within 2–3 days of delivery to request a return or replacement.

3. Return Conditions

  • Product must be unused and in original condition

  • Original packaging and tags must be intact

  • Proof of damage (photos/videos) is required

4. Non-Returnable Items

  • Used or worn products

  • Minor colour or design variations

  • Bulk orders (unless defective)

5. Refund Process

  • Refunds are processed after product inspection and approval

  • Amount will be refunded via original payment method or as agreed

  • Processing time may take 5–7 business days

6. Replacement Policy

If approved, defective products may be replaced instead of refunded, depending on availability.

7. Cancellation Policy

  • Orders can be cancelled only before dispatch

  • Once shipped, orders cannot be cancelled

8. Shipping Charges

Shipping charges for returns may be borne by the customer unless the product is defective.

9. Contact Us

For returns or refund requests, contact: